Last updated: April 2026

Website: eqrcoach.com

Owner: Catherine Roy-Stanley, Equestrian Relationship Coach 

Contact: cat@eqrcoach.com

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1. Introduction

This Privacy Policy explains how [Your Business Name] (“we”, “us”, “our”) collects, uses, and protects your personal data when you visit our website, purchase our digital ebook products, or interact with our services.

We are committed to protecting your privacy and complying with the UK GDPR, the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR) where applicable.

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2. Data Controller

For the purposes of data protection law, the data controller is:

[Your Business Name]
Email: [Your Email Address]

3. Information We Collect

We may collect the following types of personal data:

a) Information You Provide

• Name

• Email address

• Billing details (processed securely via Wix Payments or third-party processors)

• Any information submitted via contact forms or email

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b) Information Collected Automatically via Wix

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When you visit our site, Wix may automatically collect:

• IP address

• Device and browser information

• Pages visited and interaction data

• Approximate geographic location (based on IP)

• Referral source (how you arrived at our website)

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4. How We Collect Data (Wix Platform)

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Our website is hosted on Wix, which provides us with the online platform to sell our ebook and manage website functionality.

Wix may process data on our behalf for:

• Website hosting and security

• Analytics and performance monitoring

• E-commerce functionality

• Customer communications

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5. How We Use Your Data

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We use your personal data to:

• Process and deliver ebook purchases

• Send order confirmations and download links

• Provide customer support

• Improve website performance and user experience

• Send marketing emails (only if you opt in)

• Comply with legal and tax obligations

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6. Legal Basis for Processing (UK GDPR)

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We rely on the following legal bases:

• Contract: to fulfil your purchase

• Legal obligation: tax and accounting requirements

• Legitimate interests: improving services and preventing fraud

• Consent: for marketing emails and non-essential cookies

7. Payments

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All payments are processed securely via Wix Payments and/or third-party providers such as PayPal or Stripe.

We do not store or have access to your full payment card details.

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8. Cookies and Tracking Technologies

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Our website uses cookies through Wix and connected services.

Cookies are used to:

• Ensure the website functions properly

• Enable secure login and checkout

• Analyse website traffic

• Improve performance and user experience

• Deliver marketing content (only with consent)

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We use a cookie consent banner that allows you to:

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• Accept all cookies

• Reject non-essential cookies

• Customise cookie preferences

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Under UK PECR rules, non-essential cookies are only activated after consent.

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9. Wix Analytics and Third-Party Tools

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We may use:

• Wix Analytics (website performance tracking)

• Google Analytics (if enabled)

• Email marketing tools (e.g. Wix Email Marketing or Mailchimp)

These tools may collect anonymised usage data to help us understand website performance and improve our services.

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10. Marketing Communications

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If you opt in, we may send you emails about:

• Horse care and training insights

• Educational content related to horse-owner relationships

• Product updates or offers

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You can unsubscribe at any time using the link in any email or by contacting us directly.

We will never send marketing emails without your explicit consent.

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11. Data Sharing

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We may share your data only with trusted service providers, including:

• Wix (website hosting and infrastructure)

• Payment processors (Stripe, PayPal, Wix Payments)

• Email service providers

• Analytics providers

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All third parties are required to process your data securely and in compliance with UK GDPR.

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We do not sell your personal data.

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12. International Data Transfers

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Wix and some third-party providers may process data outside the UK.

Where this occurs, appropriate safeguards (such as Standard Contractual Clauses) are used to ensure your data is protected.

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13. Data Retention

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We retain personal data only as long as necessary:

• Purchase records: retained for legal and tax obligations

• Email marketing data: until you unsubscribe or withdraw consent

• Contact form enquiries: retained only as long as needed to respond

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14. Your Rights (UK GDPR)

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You have the right to:

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• Access your personal data

• Correct inaccurate data

• Request deletion of your data

• Restrict or object to processing

• Withdraw consent at any time

• Request data portability

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To exercise your rights, contact us at: cat@eqrcoach.com

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15. Complaints

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If you are unhappy with how we handle your data, you can complain to:

Information Commissioner's Office (ICO)

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16. Data Security

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We take appropriate technical and organisational measures to protect your data against unauthorised access, loss, misuse, or disclosure.

Wix also provides built-in security features including SSL encryption and secure servers.

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17. Third-Party Links

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Our website may contain links to external websites. We are not responsible for the privacy practices of those websites.

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18. Changes to This Privacy Policy

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We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last updated” date.

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19. Contact

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If you have any questions about this Privacy Policy, please contact:

Equestrian Relationship Coach

Email: cat@eqrcoach.com